Pentahotel Brussels City Centre
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about Pentahotel Brussels City Centre
Pentahotel Brussels City Centre
pentahotel Brussels City Centre is a 5-minute walk from the fashionable Avenue Louise and 20 minutes away from Grand Place by public transportation. The hotel offers spacious rooms and free WiFi throughout the property.
Ratings and reviews
Cleanliness4.3
Location4.3
Service3.9
Rooms4.2
Value4.0
Sleep quality4.0
Traveller reviews
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Mentioned by travellers
Business traveller
Comment: 21 Mar 2025
Quality and welcoming accommodation
Upon entering you have a moment of bewilderment to understand where the reception is. Dal bar. Large meeting area around the bar with sofas, armchairs pool tables. The floors are accessed by elevator and only with the room card. Room 617, clean, large, bed with hard top mattress, rooftop view. Bathroom with a large shower, unfortunately no bidet. Soft towels. Breakfast level. Sweet and salty, good assortment with quality products. Great bread. I missed the yoghurts in the jar: the yoghurt dispenser, only white, does not guarantee the same density. Coffee and cap only espresso of good quality. Gym that I used in the morning at 5 with all the equipment. Friendly staff, helpful to communicate with without problems in French and English.
Too bad to be here for work and not be able to enjoy the services offered more calmly
Too bad to be here for work and not be able to enjoy the services offered more calmly
Hotel response
Comment: 24 March
Gentile Laura,
La ringraziamo per aver condiviso la sua esperienza con noi.
Siamo lieti che lei abbia apprezzato la nostra ampia zona ritrovo con divani, poltrone e tavoli da biliardo, la pulizia e il comfort della stanza, così come la qualità e la varietà della nostra offerta per la colazione. È un piacere sapere che il pane sia stato di suo gradimento.
Tuttavia, ci dispiace notare che l'assenza del bidet e la preferenza per gli yogurt in vasetto non hanno completamente soddisfatto le sue aspettative. Pur comprendendo le preferenze personali per dettagli specifici del bagno, vorremmo sottolineare che le nostre docce sono state progettate per garantire un'esperienza di relax e benessere. Per quanto riguarda la colazione, ci impegniamo costantemente nel fornire un'ampia selezione di cibi freschi e di alta qualità, inclusi vari tipi di yogurt. La invitiamo a esplorare ulteriormente le nostre opzioni durante il suo prossimo soggiorno.
Nonostante questo, siamo felici che abbia trovato i nostri servizi di palestra al mattino e il nostro personale disponibile e competente nelle lingue. Siamo sempre pronti ad assistere i nostri ospiti in ogni momento, per garantire che la loro permanenza sia confortevole e piacevole.
Speriamo di poterla accogliere nuovamente al Pentahotel Brussels City Centre per un'esperienza ancora più soddisfacente.
Cordiali saluti,
Menno de Richemont, Regional Director Belgium
La ringraziamo per aver condiviso la sua esperienza con noi.
Siamo lieti che lei abbia apprezzato la nostra ampia zona ritrovo con divani, poltrone e tavoli da biliardo, la pulizia e il comfort della stanza, così come la qualità e la varietà della nostra offerta per la colazione. È un piacere sapere che il pane sia stato di suo gradimento.
Tuttavia, ci dispiace notare che l'assenza del bidet e la preferenza per gli yogurt in vasetto non hanno completamente soddisfatto le sue aspettative. Pur comprendendo le preferenze personali per dettagli specifici del bagno, vorremmo sottolineare che le nostre docce sono state progettate per garantire un'esperienza di relax e benessere. Per quanto riguarda la colazione, ci impegniamo costantemente nel fornire un'ampia selezione di cibi freschi e di alta qualità, inclusi vari tipi di yogurt. La invitiamo a esplorare ulteriormente le nostre opzioni durante il suo prossimo soggiorno.
Nonostante questo, siamo felici che abbia trovato i nostri servizi di palestra al mattino e il nostro personale disponibile e competente nelle lingue. Siamo sempre pronti ad assistere i nostri ospiti in ogni momento, per garantire che la loro permanenza sia confortevole e piacevole.
Speriamo di poterla accogliere nuovamente al Pentahotel Brussels City Centre per un'esperienza ancora più soddisfacente.
Cordiali saluti,
Menno de Richemont, Regional Director Belgium
Comment: 8 Apr 2025
Stayed in: Apr 2025
Ok hotel spacious rooms. Good size bathhroom with walk in shower. View of immediate buildings or walls from room window not so great. Carpet was not clean and had a smell. Bed comfortable and good size. Busy check in area as in same area as bar so for logistical not well located in hotel. Location of hotel reasonable - taxis can take some time to arrive. Good breakfast buffet selection in spacious dining area. Overall good
Solo traveller
UK
Comment: 4 Feb 2025
Good value and great breakfast
The hotel is easy to find, being on a main street and has a big public car park next door. This seemed very secure and I had no problems leaving the car overnight.
Check in was efficient and my room was on the 5th floor. I liked that there were actually stairs as an option, rather than having to rely on lifts. The room was quite noisy, being on a main street but was a good size and had everything I needed. Sadly I didn't find the heater controls behind the net curtains until the morning I left so it was a very eco friendly and chilly night! The internet speed was very slow with lots of buffering and drop outs while streaming.
Breakfast was fabulous with a wide choice of food and a really good buffet. Good value stay.
Check in was efficient and my room was on the 5th floor. I liked that there were actually stairs as an option, rather than having to rely on lifts. The room was quite noisy, being on a main street but was a good size and had everything I needed. Sadly I didn't find the heater controls behind the net curtains until the morning I left so it was a very eco friendly and chilly night! The internet speed was very slow with lots of buffering and drop outs while streaming.
Breakfast was fabulous with a wide choice of food and a really good buffet. Good value stay.
Hotel response
Comment: 6 February
Dear Marcus,
Thank you for taking the time to share your review.
We are delighted that you appreciated the ease of finding our hotel, the security of the adjacent public car park, and the efficiency of our check-in process. It is also great to hear that you found the option of using stairs to be a positive aspect of your stay, and that the size and amenities of the room met your needs.
However, we regret to hear that the internet connection did not meet your expectations for speed and reliability. Additionally, we understand that the vibrancy of the city can sometimes reach the rooms facing the street. Our double-glazed windows are designed to minimize this, and we recommend requesting a room facing the back for a quieter experience during future stays. We also apologize for any inconvenience caused by the room temperature. Our individual air conditioning controls are indeed meant to provide a comfortable environment, and we're sorry this feature was not made clearer.
Finally, we are pleased that you enjoyed our breakfast buffet, which offers a wide selection of fresh and delicious options to start the day. Our location on Avenue Louise is perfect for exploring the best of Brussels, from shopping to nightlife, and we're glad you found this to be convenient.
We hope we will have the opportunity to see you again in the future.
Best regards,
Menno de Richemont, Regional Director Belgium
Thank you for taking the time to share your review.
We are delighted that you appreciated the ease of finding our hotel, the security of the adjacent public car park, and the efficiency of our check-in process. It is also great to hear that you found the option of using stairs to be a positive aspect of your stay, and that the size and amenities of the room met your needs.
However, we regret to hear that the internet connection did not meet your expectations for speed and reliability. Additionally, we understand that the vibrancy of the city can sometimes reach the rooms facing the street. Our double-glazed windows are designed to minimize this, and we recommend requesting a room facing the back for a quieter experience during future stays. We also apologize for any inconvenience caused by the room temperature. Our individual air conditioning controls are indeed meant to provide a comfortable environment, and we're sorry this feature was not made clearer.
Finally, we are pleased that you enjoyed our breakfast buffet, which offers a wide selection of fresh and delicious options to start the day. Our location on Avenue Louise is perfect for exploring the best of Brussels, from shopping to nightlife, and we're glad you found this to be convenient.
We hope we will have the opportunity to see you again in the future.
Best regards,
Menno de Richemont, Regional Director Belgium
Business traveller
Comment: 31 Jan 2025
Check your credit card!
I book a night at this hotel for a friend. I pay the entire stay via a payment link received by email. However, the hotel charges my friend’s credit card during his stay. Fortunately, we realized this when we checked out... and the hotel made the refund. Apologies and no commercial gestures... Good hearing....Verify your transactions rather than one when you stay with them.
Hotel response
Comment: 3 February
Cher hôte,
Nous vous remercions d'avoir pris la peine de rédiger ce commentaire.
Nous sommes navrés d'apprendre que la gestion des paiements n'a pas été à la hauteur de vos attentes et nous comprenons tout à fait les désagréments que cela a pu causer. Un remboursement a été effectué dès la constatation de l'erreur et nous vous présentons nos plus sincères excuses pour cette situation. Nous prenons note de votre conseil et nous engageons à redoubler d'attention pour éviter que de tels incidents se reproduisent.
Cordialement,
Menno de Richemont, Regional Director Belgium
Nous vous remercions d'avoir pris la peine de rédiger ce commentaire.
Nous sommes navrés d'apprendre que la gestion des paiements n'a pas été à la hauteur de vos attentes et nous comprenons tout à fait les désagréments que cela a pu causer. Un remboursement a été effectué dès la constatation de l'erreur et nous vous présentons nos plus sincères excuses pour cette situation. Nous prenons note de votre conseil et nous engageons à redoubler d'attention pour éviter que de tels incidents se reproduisent.
Cordialement,
Menno de Richemont, Regional Director Belgium
Comment: 28 Jan 2025
Stayed in: Jan 2025
A great hotel with very friendly and helpful staff.
The room was clean and comfortable,
The ‘lounge’ was a great asset whether as a place to work during the day or for a few drinks/dinner in the evening.
The breakfast was also well worth the additional cost
The room was clean and comfortable,
The ‘lounge’ was a great asset whether as a place to work during the day or for a few drinks/dinner in the evening.
The breakfast was also well worth the additional cost
Very good location
Chaussee de Charleroi 38, Saint-Gilles, 1060, Belgium|1.64 km from Brussels-South Railway Station
10 things to dowithin 1.23 km
1.64 km
1.24 km
1.78 km
Transportationwithin 1.64 km
0.87 km
1.53 km
1.56 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
3 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast options
Continental breakfast
Breakfast price
P 1,810 (≈EUR 28)/person
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested. All guests are required to show photo identification upon check-in. Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an extra charge. Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR
This hotel accepts the following payment methods:
Cash
Pentahotel Brussels City Centre: FAQs
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