Rixos President Hotel Astana

Children are welcome at this hotel.

Pets are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Rixos President Hotel Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property. Guests under the age of 18 can only check in with a parent or official guardian. As a guarantee of covering expenses not included in the cost of the room, it is necessary to deposit funds in the amount of 40,000 tenge per day per room upon arrival. Please note that the spa facilities are available only for guests aged 16 and above. Please note that the opening hours of the Anjana Spa, bars, and restaurants are changeable. Upon visiting the Spa please have a hat, a swimsuit, and slippers with you. Please note that the spa facilities are available only for guests aged 16 and above. Please note that the opening hours of the Anjana Spa, POOL, bars, and restaurants are changeable. Upon visiting the Spa please have a hat, a swimsuit, and slippers with you. Сhildren only allowed to visit the SPA until 8pm, together with parents.

Chargeable transfer from/to airport and railway station available.