L'AND Vineyards - Relais & Châteaux

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about L'AND Vineyards - Relais & Châteaux

L'AND Vineyards - Relais & Châteaux
L'AND offers award-winning accommodation among vineyards in Alentejo’s scenic countryside. It is set in an architectural gem featuring suites with opening ceilings to sleep under the stars.
Ratings and reviews
Traveller reviews
Comment: 4 Mar 2025
An unforgettable stay at L’AND
Comment: 27 Feb 2025
Why is this place listed in the Michelin Guide? Don't go!
Let's start with the bathroom first: The fixture that holds the shower wand was broken; one of the bathroom faucets was loose, the rain showerhead looked like it had never been cleaned as it had hard water stains all over it. The bathroom smelled moldy and mildewy, but what do you expect when the shower door and floor are made of wood?! Bathroom lighting was abysmally dark. The enormous soaker tub in the bathroom; while it was clean, trying to fill it with water took forever so we gave up.
Now on to the plunge pool: The plunge pool was absolutely disgusting! It is outside and there is no roof or cover for this patio area so dirt and everything gets into it. The thing was dirty. We tried filling it with water and after running for almost an hour and only filling it 1/8 of the way, we gave up on this too. Basically, paid extra money for this feature that we thought would be wonderful and we couldn't even use it.
General: Outdoor patio area does not have any roof or cover so the cushions on the chairs were dirty and water-soaked (it had rained the day we arrived)...they never dried out. The outdoor fireplace/fire pit is real wood, so unless you want to smell like smoke, don't bother asking them to come light it (which they have to do). The fireplace inside the suite is not a gas one, it is wood too! So, they have to come light it for you. Pain. The door to our coffee area and mini bar would not shut and the mini bar fridge light flashed like a strobe light. The outside of the building was stained with green "mold" and is in desperate need of painting/repair. The bedroom rugs looked like they had seen better days and I made sure to wear slippers all the time.
The only plus: Staff were helpful (albeit a bit "stuffy") and responded promptly to requests. We had breakfast in our suite and the food was quite good along with large portions. The bed was very comfortable and the grounds were quiet and peaceful. A small bottle of wine was waiting when we arrived as a welcome gift. The wine was okay...nothing to rave about, however. We didn't eat in their restaurant.
Overall, the concept for L'AND is great, but the execution is very poor. They need to spend some serious money to repair and maintain the suites. We will not stay here again as the "value" was not worth the price. I really should have taken photos of everything to document how awful it was.
Comment: 27 Feb 2025
Excellent
We felt stunned from beginning to end! Excellent breakfast, good spa. The suites are beautiful and the surrounding outdoor space really leads us to relax. Super pleasant to walk and rest body and mind, impeccable and attentive staff from the reception to the gardens.
Hotel response
Comment: 11 March
Muito obrigado pelo seu maravilhoso feedback! Ficamos extremamente felizes por saber que se sentiu mimado do início ao fim da sua estadia. É ótimo saber que o pequeno-almoço, o spa e as nossas suites foram do seu agrado. O espaço exterior, sem dúvida, proporciona um ambiente perfeito para relaxar e disfrutar da tranquilidade. Agradecemos ainda os elogios à nossa equipa, que se dedica a proporcionar a melhor experiência possível aos nossos hóspedes. Esperamos vê-los de novo em breve para mais momentos de descanso e bem-estar!
Com os melhores cumprimentos,
Joana Hortelão - Guest Relations
Comment: 23 Feb 2025
Amazing Relaix Chateux in Alentejo
Hotel response
Comment: 11 March
Thank you for your wonderful feedback! We’re so pleased to hear that L'AND Vineyards was the perfect spot for a romantic getaway. It’s great that the weather was on your side and that you enjoyed the "Make Your Own Wine" tasting experience. We're thrilled that you loved both the restaurant and your Sky Suite, as well as the starry nights. It's fantastic to know that the service met your expectations—attentive, yet discreet. We can’t wait to welcome you back for another unforgettable stay!
With our fondest regards,
Joana Hortelão - Guest Relations
Comment: 23 Feb 2025
Romantic retreat
Hotel response
Comment: 11 March
Thank you for sharing your experience at L'AND! We are delighted to hear that your stay exceeded your expectations and that you were able to enjoy the tranquility of the hotel, the spa, and the beautiful lake. We’re also thrilled that both the restaurants and the wine were to your liking.
We look forward to welcoming you back soon and continuing to provide unforgettable moments!
With our fondest regards,
Joana Hortelão - Guest Relations
Very good location
Herdade Das Valadas, Estrada Nacional 4, Monte das Laranjeiras, 7050-031, Portugal|2.22 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast menu
Buffet.
Please note that children access to the spa and the pool is only allowed from 9:00 until 11:00. After this time the spa and the pool are allowed only to adults. Please note that children less then 14 years old only can access the spa or the pool with an adult. Please note that when booking more than 3 rooms, different policies and additional supplements may apply.
Cash
Transfer from/to airport available. Cost: 150.00 EUR one way.