Citymax Hotel Ras Al Khaimah
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All taxes and fees included
Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Citymax Hotel Ras Al Khaimah
Citymax Hotel Ras Al Khaimah
Located in the Al Nakheel area by the creek, Citymax Hotel Ras Al Khaimah offers modern accommodations with free WiFi, a rooftop pool and a state-of-the-art fitness centre.
Ratings and reviews
Traveller reviews
Comment: 14 Sep 2023
Comment: 15 Jan 2025
- small rooms, cleaning staff forgot changing towels had to remind them 3 times ( 3 days ) seems they need more training.
Hotel response
Comment: 26 January
Warm Greetings from Citymax Ras Al Khaimah.
We would like to thank you for taking the time to leave us such a great rating further to your recent stay.
On the other hand, we would like to thank you for your kind words towards our Staff, especially Mr. Sameh at the Reception, as all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with his services.
We are grateful for the attention to detail that you have given towards every aspect of your stay but at the same time, deeply regret to hear about some service shortfalls which you encountered. Please rest assured that your concerns have been addressed with the concerned departments and corrective measures will be carried out accordingly.
We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.
We look forward to welcoming you again at Citymax Hotel Ras Al Khaimah.
Kind regards,
Wael Abdelaziz - Hotel Manager
Comment: 25 Aug 2024
I faced difficulty to sleep with my 11 months old infant.
Hotel response
Comment: 27 August
Warm Greetings from Citymax Ras Al Khaimah.
We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that we will carry out corrective measures to improve our services.
We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.
Kind regards,
Wael Abdelaziz - Hotel Manager
Comment: 25 Aug 2024
Hotel response
Comment: 27 August
Warm Greetings from Citymax Ras Al Khaimah.
We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that we will carry out corrective measures to improve our services.
We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.
Kind regards,
Wael Abdelaziz - Hotel Manager
Comment: 15 Sep 2023
Great view from the room and good facilities and amenities.
Well done CityMax Ras Al Khaimah !
Very good location
Bin Daher Street, Ras al Khaimah, United Arab Emirates|2.59 km from American University of Ras Al Khaimah
10 things to dowithin 1.88 km
Airportwithin 22.10 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Children can use extra beds for an additional charge of AED 150.0.
Pets are not allowed.
Breakfast available.
Breakfast times
06:30 - 10:30 from Monday to Sunday.
Breakfast price
P 621 (≈AED 40.0)/person
Breakfast options
Continental breakfast, Halal breakfast, Vegetarian breakfast.
Breakfast menu
Buffet.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in. Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in. Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law. Please note the Child breakfast rate is AED 25 per day, charges are additional to the room rate booked. Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.
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