Shilo Inn Suites Hotel - Bend

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Fast facts

Check in from
16:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets allowed with extra charge.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Pool
Fitness centre
Front desk 24 hour
Restaurant

More about Shilo Inn Suites Hotel - Bend

Shilo Inn Suites Hotel - Bend

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring safety deposit boxes are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Shilo Inn Suites Hotel - Bend. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. At Shilo Inn Suites Hotel - Bend, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to a refrigerator. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Shilo Inn Suites Hotel - Bend, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Indulge in the numerous pursuits available at Shilo Inn Suites Hotel - Bend. Treat and spoil yourself by stopping at hot tub, steam room and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Ratings and reviews

Cleanliness3.5
Location4.0
Service3.5
Rooms3.5
Value3.5
Sleep quality3.5

Traveller reviews

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Comment: 14 Dec 2024

Stayed in: Dec 2024

Grossest hotel I've ever stayed in - afraid to take my shoes off

Skip this hotel for its grossness. 1/10 for quality, but 10/10 for customer service.
This is the grossest hotel I've ever stayed in. It's so worn out, dirty and shabby and just nasty; dirtiest carpet of any hotel room I've ever been in, worn out wood trim, torn chairs, dirty walls, cobwebs, water dripping from the ceiling, candy wrappers behind the night stand, lights not working and missing light bulbs.
This is in Bend? It's SHOCKING how gross the rooms are.
Couple

Comment: 12 Oct 2024

Stayed in: Oct 2024

Please don't go!! Gross!

This hotel/motel was unbelievable. I really don't know the words at how to explain it.
I am a fairly reasonable person and understand that nothing can be perfect nor near perfect in a hotel room. But, WOW! Unbelievable. We booked the room specifically as a portion of the hotel sits above the beautiful Deschutes River. We asked for and received a water view room with a balcony at a premium price due to the waterfront view. The concept of course was to drink wine and watch the river flow by. This was not the case. The porch had not been cleaned, no joke, a year? The photos will show this issues. I called the management after the first night. He said he would have it cleaned up. We left the next day to explore the forests. We came back to the room. Nothing done. The trash can was full (we had take out) bed unmade. We asked for the room to be tended to along with the porch. No one had entered the room.
I walked to the clerk in the office, he told me the housekeepers can not come in to tidy up and make the bed and empty the trash unless we were in the room?? I tied to explain this was not the norm but he would not listen. I asked if someone could come and empty the trash? No, he said, we have staffing problems!! I had to located the dumpster and throw out my own trash. We made our own bed, no big deal.
Then, we walked out on the porch. Not touched! This is not a job of a housekeeper but needed to be spray washed due to the grime, dirt, stains, spiderwebs and bird fecal matter along the entire railing. The chair we were supposed to sit in were also perches for the birds. Unusable. So, day two it was a pig style. We did not leave as other hotels were full and we unpacked and it was about 5:00 pm. So no balcony, I called the manger but as usual he was not on site. I called for the manager as per my phone log 22 times in two days. Not one time could anyone find him.
The photos show it all. I asked for a new room and the night manager said, the next room will be in the same condition. This new manager said yet again, we have staffing issues.
Lastly, I asked if the owners took pride in this property, he said it is a corporate property and not a franchise.
The outside hallways are missing the necessary lights. Missing? Dangerous, it is really that dark. I picked up the phone in the room to call the night manager to ask them to be replaced, and the phone in the room did not work. OMG, worse hotel I EVER stayed in.

Comment: 10 Mar 2025

Stayed in: Mar 2025

The room had no towels, the kitchenette utensils drawer was filthy witha a long black hair mixed in with the random utensils. The tv had no power cord, staff had me going room to room to find a power cord. Tv remote didnt work once tv had power.
The hotel is huge and must have hundreds of rooms and about 5 guests. The staff was friendly but clueless. Over all, it felt like staying in a hotel that is just used for laundering money.

Comment: 10 Mar 2025

Stayed in: Mar 2025

Room looks nothing like Google photo. Dirty, old, smelly. No outlets worked. Bare bed frame, no skirt and the frame was old l, stained and falling apart. No ice machines worked, toilet didn’t flush. Horrible experience.

Comment: 23 Feb 2025

Stayed in: Feb 2025

A mouse jumped in bed with us. We found mouse poop all over the room. We asked for cleaning of the room and they did a terrible job of that. The gutters overflowed causing pooling water on the walkway.

Very good location

4.0

3105 O. B. Riley Rd, Bend, 97701, United States|2.63 km from Pageant Park

10 things to dowithin 1.22 km

2.63 km
2.30 km
2.71 km

Transportationwithin 30.91 km

30.18 km
30.91 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Children can use extra beds for an additional charge of USD 15.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Cash

Shilo Inn Suites Hotel - Bend: FAQs

Yes, Shilo Inn Suites Hotel - Bend does have a restaurant.
At Shilo Inn Suites Hotel - Bend you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at Shilo Inn Suites Hotel - Bend.
Shilo Inn Suites Hotel - Bend is 2.8 km away from Bend city centre.
Shilo Inn Suites Hotel - Bend is in Bend, United States and is 2.8 km away from Bend city centre.