Rosewood Inn & Suites
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Front desk 24 hour
Restaurant
More about Rosewood Inn & Suites
Rosewood Inn & Suites
Conveniently located adjacent to Garden Valley Shopping Center in Roseburg, Rosewood Inn & Suites offers free WiFi. Guests can enjoy the seasonal outdoor swimming pool on-site.
Ratings and reviews
Cleanliness2.5
Location3.0
Service2.9
Rooms2.3
Value2.6
Sleep quality2.7
Traveller reviews
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Mentioned by travellers
Comment: 5 Apr 2025
Stayed in: Mar 2025
It actually used to be a Day's Inn, but they haven't changed the sign yet. For the price it was okay, but it really needs updating. There was some construction going on so they put us in a room which was further away to avoid the noise but it was still noticable. Plus it's right next to I-5 so I don't think it's every going to be quiet. The rooms were clean. The area was okay, but seemed slightly on the sketchy side. I would stay here for a night, but not for an extended stretch.
Couple
Comment: 28 Oct 2024
Stayed in: Oct 2024
Advise against
As a frequent traveler, I have stayed at a variety of hotels and motels, ranging from luxury resorts to budget-friendly accommodations. However, my recent experience at Days Inn has left a sour taste in my mouth and I feel an obligation to share my story.
Upon arrival, my significant other and I were greeted with friendly staff and a clean lobby, giving us a positive first impression. We checked into our room and everything seemed to be in order. The room itself was spacious and the bed was comfortable. However, our pleasant stay quickly turned into a nightmare as soon as the owner took over the front desk.
Let me put it this way, I would never recommend staying at Days Inn to anyone. The owner's smug attitude and delusions of grandeur were evident from the moment he spoke to us. He insulted both me and my significant other by talking to us as if we were lowlifes, and even insinuated that my credit card was stolen despite showing him my ID. It was clear that he held a sense of superiority over his guests, which was extremely off-putting.
To make matters worse, the owner's behavior was not limited to just us. He spoke rudely to other guests as well, making me question his professionalism and customer service skills. As a paying guest, I expect to be treated with respect and not be made to feel inferior by the person running the establishment.
In addition, we were disappointed to find out that there were no phones in the rooms. As someone who travels for business, having a phone in the room is essential for making important calls and staying connected. It was inconvenient to have to use our personal cell phones for everything.
To top it off, the owner had me pay a deposit upon check-in that he never returned. When I asked for it before checking out, he was nowhere to be found and I was forced to leave without it. This was unacceptable and left a bad taste in my mouth.
Overall, my stay at Days Inn was a huge disappointment. While the rooms may have been comfortable and the staff pleasant, the owner's unprofessional and disrespectful behavior ruined the entire experience. I would advise anyone considering staying at Days Inn to think twice and look for other options. Trust me, you'll thank me later.
Upon arrival, my significant other and I were greeted with friendly staff and a clean lobby, giving us a positive first impression. We checked into our room and everything seemed to be in order. The room itself was spacious and the bed was comfortable. However, our pleasant stay quickly turned into a nightmare as soon as the owner took over the front desk.
Let me put it this way, I would never recommend staying at Days Inn to anyone. The owner's smug attitude and delusions of grandeur were evident from the moment he spoke to us. He insulted both me and my significant other by talking to us as if we were lowlifes, and even insinuated that my credit card was stolen despite showing him my ID. It was clear that he held a sense of superiority over his guests, which was extremely off-putting.
To make matters worse, the owner's behavior was not limited to just us. He spoke rudely to other guests as well, making me question his professionalism and customer service skills. As a paying guest, I expect to be treated with respect and not be made to feel inferior by the person running the establishment.
In addition, we were disappointed to find out that there were no phones in the rooms. As someone who travels for business, having a phone in the room is essential for making important calls and staying connected. It was inconvenient to have to use our personal cell phones for everything.
To top it off, the owner had me pay a deposit upon check-in that he never returned. When I asked for it before checking out, he was nowhere to be found and I was forced to leave without it. This was unacceptable and left a bad taste in my mouth.
Overall, my stay at Days Inn was a huge disappointment. While the rooms may have been comfortable and the staff pleasant, the owner's unprofessional and disrespectful behavior ruined the entire experience. I would advise anyone considering staying at Days Inn to think twice and look for other options. Trust me, you'll thank me later.
Hotel response
Comment: 30 October
Dear Guest,
I'm sorry to hear about your negative experience at Days Inn. It's frustrating when a hotel’s management undermines the positive aspects of a stay, especially after a long journey. Your feedback is valuable, and I hope you find a more welcoming and professional place for your future travels. Thank you for sharing your story!
Sincerely,
Hotel Manager
I'm sorry to hear about your negative experience at Days Inn. It's frustrating when a hotel’s management undermines the positive aspects of a stay, especially after a long journey. Your feedback is valuable, and I hope you find a more welcoming and professional place for your future travels. Thank you for sharing your story!
Sincerely,
Hotel Manager
Other
Comment: 7 Oct 2024
Stayed in: Oct 2024
Very poor
This place is filthy. There were holes and stains in carpet. There was a dirty towel behind bathroom door and only one clean towel in the room. Bathroom door was damaged and peeling paint. Neighborhood is sketchy. This place is nasty! place is filthy. There were holes and stains in carpet. There was a dirty towel behind bathroom door and only one clean towel in the room. Bathroom door was damaged and peeling paint. Neighborhood is sketchy. This place is nasty!
Hotel response
Comment: 8 October
Dear Robert E,
Thank you for your feedback. We take cleanliness and maintenance seriously, and we’re disappointed to hear about your experience. Your comments regarding the room condition and neighborhood are noted, and we will address these issues with our team to ensure improvements. We appreciate your input and hope for the chance to provide a better experience in the future.
Sincerely,
Hotel Manager
Thank you for your feedback. We take cleanliness and maintenance seriously, and we’re disappointed to hear about your experience. Your comments regarding the room condition and neighborhood are noted, and we will address these issues with our team to ensure improvements. We appreciate your input and hope for the chance to provide a better experience in the future.
Sincerely,
Hotel Manager
Other
Comment: 1 Sep 2024
Stayed in: Aug 2024
Bad. Dirty. Sheets and bed were gross
Bedsheets were stained. Smelled like smoke. Breakfast didn’t have bowl, plates, milk was out at 6 am. Staff said milk “just isn’t going to happen” this morning.
Hotel response
Comment: 2 September
Dear Guest,
Thank you for your feedback. We are very sorry to hear that your experience was less than pleasant. We take these matters very seriously and will be sure to pass along your comments to the appropriate departments. We hope you will give us another chance to show you how much we value our guests.
Sincerely,
Hotel Manager
Thank you for your feedback. We are very sorry to hear that your experience was less than pleasant. We take these matters very seriously and will be sure to pass along your comments to the appropriate departments. We hope you will give us another chance to show you how much we value our guests.
Sincerely,
Hotel Manager
Other
Comment: 25 Jun 2024
Stayed in: Jun 2024
BEWARE!!!!Not as advertised!!! UNSAFE
This place was horrible...not as advertised at all we ended up leaving and finding a safer cleaner place
Hotel response
Comment: 25 June
Dear guest, thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. We take your concerns seriously and have already begun investigating the issues you mentioned to ensure our standards are upheld. Providing a safe and clean environment is our utmost priority, and we regret any inconvenience caused. We would appreciate the opportunity to make this right for you and invite you to contact our team directly so we can further discuss your concerns and find a resolution that meets your expectations. Thank you for bringing this to our attention, and we hope to regain your trust in the future.
Best Regards,
Customer Care Team
Best Regards,
Customer Care Team
Location
790 Northwest Garden Valley Boulevard, Roseburg, 97471, United States|2.32 km from city centre
10 things to dowithin 2.14 km
0.71 km
1.03 km
1.03 km
Airportwithin 0.92 km
0.92 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Boxed/packaged food
Breakfast options
American breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please Note: Guests must arrive prior to 22:00 when the front desk closes. Please Note: Guests will be required to pay a refundable incidental deposit upon check-in. Please Note: Property permits 1 pet weighing up to 22.6 kg. Please contact the property to request a pet-friendly room. Please note the property does not accept pre-paid debit cards.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Rosewood Inn & Suites: FAQs
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