Holiday Inn Express & Suites Ottawa
Hanapin ang pinakamagandang hotel sa Ottawa para sa iyong mga petsa, ayon sa presyo o kagustuhan
Maghambing ng mga promo para sa Holiday Inn Express & Suites Ottawa sa daan-daang site, sa iisang lugar
Maghanap ng promo na may libreng pagkansela o magagandang rating
Maghambing ng mga kuwarto at presyo
Mga Detalye
Mag-check in mula | 15:00 |
|---|---|
Mag-check out nang | 11:00 |
Almusal | May available na almusal |
Mga Alagang Hayop | Hindi pinapayagan ang mga alagang hayop |
Mga bata | Pinapayagan ang mga bata sa hotel na ito |
Mga Amyenidad
Higit pa tungkol sa Holiday Inn Express & Suites Ottawa
Holiday Inn Express & Suites Ottawa
Matatagpuan sa Ottawa at maaabot ang Hegeler Carus Mansion sa loob ng 26 km, ang Holiday Inn Express & Suites - Ottawa by IHG ay nag-aalok ng express check-in at check-out, mga non-smoking na kuwarto, fitness center, libreng WiFi sa buong. ..
Mga rating at review
Mga review ng biyahero
Komento: Ago 17, 2024
Namalagi noong: Ago 2024
Great For Us
The room was clean and comfy. No noise during the night. Breakfast had a lot of options and the lady serving was so kind and friendly. She deserves a raise!
The people at the front desk were very nice as well.
I’d highly recommend staying here!
Komento: May 20, 2024
Namalagi noong: May 2024
No WIFI Hotel of Ottawa, Illinois 61350, United States
Sagot ng hotel
Komento: Hunyo 4
We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
Case Manager
IHG Hotels and Resorts Service
AZ
Komento: May 15, 2024
Namalagi noong: May 2024
Toilet used and broken upon arrival.
Upon our return we went up and I needed to use the restroom. I went into the bathroom and there was toilet paper in the bowl, it looked used and when I tried to flush it (those power flush toilets) the handle was down and it wouldn't flush or move.
I tried to call the front desk and immediately got put on hold. Waited several minutes and hung up. Called back and he tried to put me on hold again but I stated the issue and that I'd been on hold once. He stated he'd get housekeeping to come take a look.
I had to go down to use the lobby restroom at this point so I ran into a maintenance person/housekeeping? In the elevator who was a very nice man so I asked him if he was going to our room for the toilet issue and he said he hadn't been told about it but he said it happened all the time and he'd be right there.
After my return to the room the phone rang from the front desk, and I told him I'd spoken with housekeeping. He stated that we could wait or change rooms.
We decided to change rooms. We had to gather all of our luggage, traipse back to the lobby and exchang keys. He stated he'd give me 1,000 bonus points for my trouble.
Breakfast had great options and the housekeeping gentleman was very nice. The seating option of the chaise was extremely bad. The design is not comfortable. Staybridge sofa with chaise is much better.
Upon viewing my points for this stay I see no 1,000 bonus points that he promised.
I won't be back. Staybridge or Marriott from now on.
Sagot ng hotel
Komento: Mayo 30
Thank you for selecting our Holiday Inn Express & Suites Ottawa while visiting Ottawa and for providing feedback about your experience. It's a pleasure having you as our IHG One Rewards member.
I am truly sorry you did not experience an exemplary stay due to our staff's service and our room's cleanliness. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad the hotel's location was still appreciated.
Please grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHG Hotels and Resorts Service
Komento: Abr 14, 2024
Namalagi noong: Abr 2024
Excellent service!
to assist us and make our stay more comfortable. The entire hotel was very clean. Comfortable beds and rooms. Tasty breakfast with many options. We would definitely stay here again.
Komento: Ago 24, 2023
Namalagi noong: Ago 2023
Overcharge
Sagot ng hotel
Komento: Setyembre 8
We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
Case Manager
IHG Hotels and Resorts Service
Lokasyon
2850 Columbus St, Ottawa, 61350, Estados Unidos|2.47 km mula sa Ottawa Historical and Scouting Heritage Museum
Pag-check in at pag-check out
Mag-check in mula:
15:00
Mag-check out bago sumapit ang:
11:00
Kapaki-pakinabang na impormasyon
Pinapayagan ang mga bata sa hotel na ito
Hindi pinapayagan ang mga alagang hayop
May available na almusal
Menu ng almusal
Buffet
Mga opsiyon sa almusal
Continental na almusal
Presyo ng almusal
Makipag-ugnayan sa hotel para sa impormasyon sa presyo
Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
