Renaissance Chicago Downtown Hotel

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Mga Detalye

Mag-check in mula
16:00
Mag-check out nang
12:00
Almusal
May available na almusal
Mga Alagang Hayop
Pinapayagan ang mga alagang hayop nang may dagdag na singil
Mga bata
Pinapayagan ang mga bata sa hotel na ito

Mga Amyenidad

Wi-Fi
Paradahan
Air conditioning
Pool
Fitness center
24 oras na front desk

Higit pa tungkol sa Renaissance Chicago Downtown Hotel

Renaissance Chicago Downtown Hotel

Featuring a lobby with a VIP Club Lounge, Artist Studio, coffee bar, this hotel is located in Chicago’s Theater District, directly across from the Chicago River.

Mga rating at review

Kalinisan
4.5
Lokasyon
5.0
Mga Serbisyo
4.5
Mga kuwarto
4.5
Pagiging sulit
4.0
Kalidad ng pagtulog
4.5

Mga review ng biyahero

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Binanggit ng biyahero

Komento: Peb 16, 2025

Namalagi noong: Peb 2025

We had a wonderful view. Good breakfast. Right next door to Chicago Theatre and Mccormick's steakhouse.
Magkapareha

Komento: Dis 29, 2024

Namalagi noong: Dis 2024

Never never again…money back

we "normally" use Trump or Hilton..and we should have done that this time too.
I have NEVER stayed in such a dirty and really used suite..The whole hotel needs an upgrade/renovation!
I have taken several pictures and will make sure the CEO and others see them!
We ALWAYS stay where we have lounge access (you pay for that) but when we checked in, we were told the lounge was closed until January 5th!!..not the slightest compensation we got (you normally get that, even if you are not a "member")
The internet didn't work (so we used our own GB/wifi..water you had to ask for..coffee machine didn't work (got a new one)..no minibar..no wine glasses (you had to ask for)..no corkscrew etc., I could go on!
Normally when you stay and pay for a suite, you can check out later on departure, also without paying!!...but the reception told us that now that we were staying in a suite, it would cost us 50 dollars per hour!!!(because we stayed in a suite)!!I've never heard anything so stupid, it should be free for that reason!!...the hotel's service and standard is a big failure, and we should get compensation for our experience..because our stay was not worth the money at all, we will come NEVER again to stay at a Marriott hotel..add.
Have booked through booking.com for 2872 dollars including tax and fees for the entire stay.
Can see that I have already paid about 3000 dollars and even more is to be paid I can see on my Platinum account!! about 600 extra dollars for what.....add..such a stay should cost half that!! and yet it didn't want to be.

Sagot ng hotel

Komento: Disyembre 31

Dear henrikivaro,
Thank you for choosing to stay with us. Our team takes pride in providing a memorable experience that demonstrates our commitment to enriching hospitality and accommodations. Please accept our sincere apologies for the disappointment you experienced regarding the quality of your recent stay. We have shared your concerns with the appropriate hotel leadership teams to ensure necessary guidelines are in place and to review areas of improvement. If we can be of further assistance, please contact us directly at the hotel and we will do our best to assist you. It was a pleasure to have you as our guest, and we wish you all the best with your future travels.
Sincerely,
The Renaissance Chicago Downtown Hotel Team

Komento: Mar 9, 2025

Namalagi noong: Mar 2025

There was no vending machine to buy a drink which forced you to leave the hotel or pay high prices for it. For the price you should have internet free.

Komento: Mar 3, 2025

Namalagi noong: Peb 2025

Nice hotel, decent location, but beware the view of theTrump sign across the river & prepare to gag. The room was clean and beds comfortable. Neither the heat control or toilet flush were working properly. We were forced to pay for a "destination package" of $25/day for hotel food -- will never stay here again because of this. The menus of the 4 or 5 eateries was unappealing. We settled on one since we were forced to partially pay for it anyway. The food was bland at best; we requested extra salt and pepper just to give it some flavor. Room service breakfast on day 2 -- again forced to partially pay for it. They forget to cook spinach in the omlet, so dumped a handful of uncooked spinach in the tray and threw the omlet on top. The third omlet ingredient wasn't included at all. I'm in downtown Chicago; I can walk less than block and get good food. Maybe this is why they force you to pay for hotel food; otherwise no one will eat it. We were on the 12th floor, with no sound proofing to the outside street, so listened to repeated sirens and bucket boys drumming into the night. As I said, will not stay here again.
Pangnegosyong biyahero

Komento: Peb 9, 2025

*Destination Fee* Scam!

This hotel charged me a mandatory "destination fee" of $25, and the manager told me that the property decides what I can use the destination fee for. Apparently the only thing covered is "food and beverage" in their restaurant, which means that if you don't decide to eat at the restaurant, they will be charging the fee anyway! When I asked the manager for an online copy of what is covered, he said he cannot provide it.

Sagot ng hotel

Komento: Pebrero 10

Dear 827ravie,
Thank you for sharing your concerns regarding the destination fee. We apologize if you were unaware of this prior to booking with us and assure you this information is on our website. With that said, we regret any lapse in our service and will take steps to ensure clear communication with our guests. Our fee does include other benefits such as WiFi and tickets to local attractions. We hope you will allow us another opportunity to welcome you back so you can experience more of what we have to offer. Thank you for choosing us during your time in Chicago, and we wish you all the best with your future travels.
Sincerely,
The Renaissance Chicago Downtown Hotel Team

Pambihirang lokasyon

5.0

1 W Wacker Dr, Loop, Tsikago, 60601, Estados Unidos|1.15 km mula sa Chicago NAS

10 bagay na dapat gawinhindi lalayo sa 1.03 km

0.63 km
1.53 km
1.01 km

Transportasyonhindi lalayo sa 1.16 km

0.16 km
0.22 km
0.35 km

Airporthindi lalayo sa 15.23 km

1.15 km
15.23 km

Pag-check in at pag-check out

Mag-check in mula:

16:00

Mag-check out bago sumapit ang:

12:00

Kapaki-pakinabang na impormasyon

Mga bata

Pinapayagan ang mga bata sa hotel na ito

Mga karagdagang kama

2 (na) taong gulang pababa

Maaaring gumamit ang mga bata ng karagdagang higaan nang libre.

Mga Alagang Hayop

Pinapayagan ang mga alagang hayop nang may dagdag na singil

Almusal

May available na almusal

Presyo ng almusal

P 1,545 (≈USD 27)/tao

Mga opsiyon sa almusal

American na almusal

Menu ng almusal

Buffet

Mahalagang impormasyon tungkol sa hotel

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad. Sa pagkakataon na mag-early departure ka, icha-charge ka pa rin ng property ng full amount para sa stay mo. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Charges are applicable for additional guests. Please contact the hotel for details. Destination fee includes a daily food and beverage credit, enhanced internet and Garrett's signature popcorn.

Mahalagang impormasyon tungkol sa lungsod

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

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Renaissance Chicago Downtown Hotel: Mga Madalas Itanong

Oo, may restawran sa Renaissance Chicago Downtown Hotel.
Puwede kang mag-check in sa Renaissance Chicago Downtown Hotel mula 16:00, at kakailanganin mong mag-check out bago sumapit ang 12:00.
Oo, may available na paradahan sa Renaissance Chicago Downtown Hotel.
Ang Renaissance Chicago Downtown Hotel ay 0.9 km ang layo mula sa sentro ng Tsikago.
Ang Renaissance Chicago Downtown Hotel ay nasa Tsikago, Estados Unidos at 0.9 km ang layo nito mula sa sentro ng Tsikago.