Hilton Guam Resort & Spa
202 Hilton Road, Tumon Bay, Tamuning, 96913, Guam
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Mga Detalye
Mag-check in mula: | 15:00 |
|---|---|
Mag-check out bago sumapit ang: | 12:00 |
Mga Amyenidad
Wi-Fi
Paradahan
Air conditioning
Shuttle papunta sa paliparan
Pool
Fitness center
Higit pa tungkol sa Hilton Guam Resort & Spa
Hilton Guam Resort & Spa
Situated on the white sands of the Pacific Ocean, boasting panoramic views of Tumon Bay, Hilton Guam Resort & Spa is set on 32 acres of lush tropical gardens. It offers 5 tennis courts and a water park with 5 swimming pools.
Mga rating at review
Kalinisan3.8
Lokasyon3.8
Mga Serbisyo3.8
Mga kuwarto3.7
Pagiging sulit3.7
Kalidad ng pagtulog4.0
Mga review ng biyahero
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Binanggit ng biyahero
Komento: Abr 20, 2025
Namalagi noong: Abr 2025
Staff was super friendly and helpful, room was spacious and clean with a beautiful view, definitely recommend!
Magkapareha
Komento: Abr 16, 2025
Great hotel although we weren't there much ~ It was a quick trip for us~
We booked for two nights. We flew the first night from Manila and got there at 7 am, but our room was available, so Great. All went well. Being members we were upgraded to an ocean view room. The room had a sofa and desk which was nice. The bathroom had a bidet with a heated seat so Bonus. We weren't there much as we were out and about the next day and did a dinner show in the evening, got back late and then left the following morning. There is a great gift shop with souvenirs and postcards and amenities. We would stay again ~
Sagot ng hotel
Komento: Mayo 5
Håfa Adai tammyjewel628,
Thank you so much for sharing your lovely review of your stay with us at Hilton Guam Resort & Spa! We’re happy you chose to spend part of your quick getaway with us and that you enjoyed the experience, even with your busy schedule.
It’s wonderful to hear that we could accommodate you with an early check-in and an ocean view upgrade — those little touches really can set the tone for a memorable stay. We’re also glad you appreciated the thoughtful room amenities, and our gift shop added a fun local touch to your visit.
We would be absolutely delighted to welcome you back for a longer stay next time so you can relax and enjoy even more of what the resort and Guam have to offer!
Thank you and Si Yu’os Ma'åse,
Hilton Guam Resort & Spa Team
Thank you so much for sharing your lovely review of your stay with us at Hilton Guam Resort & Spa! We’re happy you chose to spend part of your quick getaway with us and that you enjoyed the experience, even with your busy schedule.
It’s wonderful to hear that we could accommodate you with an early check-in and an ocean view upgrade — those little touches really can set the tone for a memorable stay. We’re also glad you appreciated the thoughtful room amenities, and our gift shop added a fun local touch to your visit.
We would be absolutely delighted to welcome you back for a longer stay next time so you can relax and enjoy even more of what the resort and Guam have to offer!
Thank you and Si Yu’os Ma'åse,
Hilton Guam Resort & Spa Team
Pangnegosyong biyahero
CN
Komento: Abr 14, 2025
Excellent with some issues that can be fixed
As a paying guest to use the facilities I rate the pool and health club and service as excellent except for these issues:
Pool water not somehow checked in a timely way and had to be closed.
The hot tub got emptied but accidentally not refilled.
The health club often has the music turned up dangerously loud and has weights that clang together making barbell lifting very noisy for everyone.
The beach bar water from the hose tasted like ocean water- rather concerning.
I hope management will be made aware of these issues at this otherwise lovely full service resort hotel.
Pool water not somehow checked in a timely way and had to be closed.
The hot tub got emptied but accidentally not refilled.
The health club often has the music turned up dangerously loud and has weights that clang together making barbell lifting very noisy for everyone.
The beach bar water from the hose tasted like ocean water- rather concerning.
I hope management will be made aware of these issues at this otherwise lovely full service resort hotel.
Sagot ng hotel
Komento: Abril 15
Håfa Adai travelskikayak1111,
Thank you for taking the time to share your experience and for recognizing the overall excellence of our pool, health club, and service. We're truly grateful for your kind words, as well as your constructive feedback.
We sincerely apologize for the inconveniences you encountered. The pool closure and hot tub issue are being addressed with our maintenance team to ensure proper and timely checks moving forward. We also appreciate your comments on the gym environment—volume levels and equipment use should never compromise guest comfort. Your note about the water at the beach bar is also concerning and has been forwarded to our operations team for immediate review.
Thank you again for your valuable feedback. We’re committed to improvement and hope to welcome you back for an even better experience soon.
Thank you and Si Yu’os Ma'åse,
Hilton Guam Resort & Spa Team
Thank you for taking the time to share your experience and for recognizing the overall excellence of our pool, health club, and service. We're truly grateful for your kind words, as well as your constructive feedback.
We sincerely apologize for the inconveniences you encountered. The pool closure and hot tub issue are being addressed with our maintenance team to ensure proper and timely checks moving forward. We also appreciate your comments on the gym environment—volume levels and equipment use should never compromise guest comfort. Your note about the water at the beach bar is also concerning and has been forwarded to our operations team for immediate review.
Thank you again for your valuable feedback. We’re committed to improvement and hope to welcome you back for an even better experience soon.
Thank you and Si Yu’os Ma'åse,
Hilton Guam Resort & Spa Team
Komento: Mar 27, 2025
Namalagi noong: Mar 2025
I loved my room. It was a corner room so it had two balconies. I could see the ocean and feel the nice breeze.
Magkapareha
Komento: Mar 26, 2025
2 night stay
Stayed here for two nights as a gold member in the tasi ocean king room.
Checkin: we arrived early. No early checkin and they wanted to charge a whole nights rate if we wanted to checkin early.
Parking: Tasi room comes with private parking which is conveniently close to the rooms.
Room: The room was recently redone and was nice but the shower was bad. It would always spray water out and leave big puddle on the floor. The maintenance couldn’t do anything about it.
Breakfast: both at the buffet breakfast and tasi lounge was just continental with no vegan options. After some discussion with the chef they made a pasta for us. Not very vegan friendly. Definitely not worth spending for breakfast much better options close by
Cocktail: on the second day they made special vegan wrap which was very nice and we greatly appreciated it.
Location: no direct beach access but beautiful ocean views
No special benefits or recognition for Hilton gold members.
Overall average stay. We stayed and Westin for another two nights and we preferred that hotel and they provided better recognition for silver bonvoy member
Checkin: we arrived early. No early checkin and they wanted to charge a whole nights rate if we wanted to checkin early.
Parking: Tasi room comes with private parking which is conveniently close to the rooms.
Room: The room was recently redone and was nice but the shower was bad. It would always spray water out and leave big puddle on the floor. The maintenance couldn’t do anything about it.
Breakfast: both at the buffet breakfast and tasi lounge was just continental with no vegan options. After some discussion with the chef they made a pasta for us. Not very vegan friendly. Definitely not worth spending for breakfast much better options close by
Cocktail: on the second day they made special vegan wrap which was very nice and we greatly appreciated it.
Location: no direct beach access but beautiful ocean views
No special benefits or recognition for Hilton gold members.
Overall average stay. We stayed and Westin for another two nights and we preferred that hotel and they provided better recognition for silver bonvoy member
Sagot ng hotel
Komento: Marso 27
Håfa Adai, Subra_syd,
Thank you for taking the time to share your detailed experience with us. We truly value your loyalty as a Hilton Gold member and regret that your stay did not reflect the level of recognition and service we aim to provide.
We're pleased to hear you enjoyed the comfort of your recently renovated Tasi Ocean King Room and found the private parking convenient. That said, we sincerely apologize for the inconvenience caused by the shower issue and are sorry that our breakfast offerings did not meet your dietary needs. While we’re glad our culinary team could accommodate with a custom vegan pasta and wrap, we agree that more inclusive options should be readily available, and we’re taking steps to improve in this area.
Your feedback regarding early check-in and Hilton Honors recognition is appreciated and has been shared with our leadership team. We are reviewing how we can enhance the arrival experience and ensure all members feel genuinely valued.
We hope to welcome you back again, and we’ll do our best to make your next stay even more convenient and enjoyable.
Thank you and Si Yu’os Ma'åse,
The Hilton Guam Resort & Spa Team
Thank you for taking the time to share your detailed experience with us. We truly value your loyalty as a Hilton Gold member and regret that your stay did not reflect the level of recognition and service we aim to provide.
We're pleased to hear you enjoyed the comfort of your recently renovated Tasi Ocean King Room and found the private parking convenient. That said, we sincerely apologize for the inconvenience caused by the shower issue and are sorry that our breakfast offerings did not meet your dietary needs. While we’re glad our culinary team could accommodate with a custom vegan pasta and wrap, we agree that more inclusive options should be readily available, and we’re taking steps to improve in this area.
Your feedback regarding early check-in and Hilton Honors recognition is appreciated and has been shared with our leadership team. We are reviewing how we can enhance the arrival experience and ensure all members feel genuinely valued.
We hope to welcome you back again, and we’ll do our best to make your next stay even more convenient and enjoyable.
Thank you and Si Yu’os Ma'åse,
The Hilton Guam Resort & Spa Team
Lokasyon
202 Hilton Road, Tumon Bay, Tamuning, 96913, Guam|0.45 km mula sa sentro ng lungsod
10 bagay na dapat gawinhindi lalayo sa 2.21 km
2.35 km
1.39 km
2.43 km
Airporthindi lalayo sa 4.79 km
2.90 km
4.79 km
Pag-check in at pag-check out
Mag-check in mula:
15:00
Mag-check out bago sumapit ang:
12:00
Kapaki-pakinabang na impormasyon
Makipag-ugnayan sa hotel para sa mga detalye tungkol sa pagdaragdag ng mga dagdag na higaan.
Makipag-ugnayan sa hotel para sa mga detalye tungkol sa pagdaragdag ng higaan ng bata.
Mangyaring ipagbigay-alam sa Hilton Guam Resort & Spa nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo. Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad. Please note that there is a VIP shuttle service featuring a Lincoln Navigator. This is available for up to 5 guests and transfers cost USD 75 each way, with free water for all guests. Please inform Hilton Guam Resort and Spa in advance if you want to use this service, using the contact details found on the booking confirmation. Please note that 'breakfast included' accommodation provides breakfast for paying adults only. There will be an extra charge for children. Guests of The Tasi can enjoy continental breakfast, nightly cocktails and appetizers in The Tasi Lounge. Other exclusive benefits include complimentary valet parking, dining discounts and special offerings
Hilton Guam Resort & Spa: Mga Madalas Itanong
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